FAQ

Questions and Answers

Below we have tried to answer the most important questions for you. If your question is not included, our team will be happy to answer any further questions and provide advice on our white and private label formulations.
  • Who is Prime Cosmetic?

    Prime Cosmetic is a German company based in Augsburg that specializes in the development of high-quality and innovative formulations in the areas of clean & beauty (98% natural-based) and bulk goods.

  • What are the benefits of working with Prime Cosmetic?

    We use our global contacts and dedicate 100% of our time exclusively to tracking down the latest recipes, innovations, trends and market niches in the cosmetics industry and at beauty trade fairs and implementing them in the shortest possible time with our own development team and contract laboratory and offering them to our customers free of charge. So that you can concentrate on your core business, because finding and developing the right product is the key to success. We provide you with ready-made, high-quality recipes for which no development costs, minimum or stability costs are incurred. For certain acceptances, this includes the safety report and CPNP registration as well as, on request, the product description and application suggestions. As part of our cooperation, we regularly provide our customers with market innovations. In addition, we offer you ready-made recipe suggestions several times a year that you can adopt and implement directly.

  • Does Prime Cosmetic have its own brand on the market?

    As a private label manufacturer, we develop and produce exclusively for our customers. We therefore have no own brand, no online shop and no factory outlet. This means that there is no competition with our customers.

  • Which team and what experience are behind Prime Cosmetic?

    The Prime Cosmetic team consists of dedicated sales experts, experienced developers, skilled chemists and dermatologists with more than 20 years of experience in the cosmetics industry.

  • How many ready-made formulations does Prime Cosmetic offer?

    We currently offer more than 500 ready-made cosmetic recipes, whereby the raw materials used are in line with the latest KVO and our oldest recipe dates back to 2022.

  • What product formulations do you have in your portfolio?

    We offer a complete range for face, body, hands, feet, hair and sun protection in premium quality.

  • Does Prime Cosmetic have a development laboratory?

    Yes, we have fully equipped, modern development laboratories with our own developers in both Germany and the EU. For special developments, we also work with external contract laboratories if required.

  • Do I have to use Prime Cosmetic's product names or invent my own?

    You can use the names we suggest, but we recommend that you name the selected recipes with your own logo and name.

  • Is it possible to adapt existing Prime Cosmetic recipes to our needs?

    Yes, that is possible to a certain extent, we can individualize our existing recipes such as scent, viscosity or color. Please note that the waiting time of around 3-4 months for stabilization must then automatically be taken into account.

  • Can we have our own formulations developed at Prime Cosmetic?

    No, we do not develop recipes for third parties or external companies. Only in the case of an order can we supplement missing products from the individual series that you cannot find in the list with a new development.

  • Bietet Prime Cosmetic Full Service an?

    From 10,000 pieces per recipe we can also offer you full service (bulk, filling, packaging, printing). Please contact us if necessary.

  • Why does Prime Cosmetic only offer bulk goods and not a full service for small quantities?

    We know from experience that a full service is a challenge due to the various services, documentation and sensitivity involved, which often presents many companies with organizational problems, especially with small batches. For us, this task is not feasible for small quantities of less than 10,000 pieces due to cost reasons. For this reason, we believe that you can't do everything and have specialized in development and bulk production, which we also carry out with 100% perfection.

  • How do I find the right bottler or packaging manufacturer when I order bulk goods from them?

    The customer decides on the choice of service provider (filling and packaging). Upon request, we can recommend well-known packaging manufacturers and fillers in Germany without obligation.

  • What quality requirements does Prime Cosmetic place on its suppliers in bulk production?

    For our bulk production, we only work with the best and most reputable GMP and ISO 2001 certified production facilities in Germany, Slovenia, Spain and Poland.

  • What is the minimum order quantity?

    To achieve an economically favorable price, we recommend purchasing the following bulk quantities

  • How long does it take to deliver an order?

    Since our recipes are ready, i.e. Stabi, Mibi, germ contamination etc. are completed, you can expect a very short delivery time from the time of ordering.

  • What costs should I expect if I order from you?

    We have no hidden costs other than the cost of the ordered goods shipping

  • Do you offer tiered pricing?

    Yes, we always provide you with an offer for different purchase quantities. This allows you to decide for yourself which quantities and prices are best suited to your sales channel.

  • Have the recipes been tested for stability and microbiological safety?

    Yes, that is one of the advantages that Prime Cosmetic offers you. You don't have to wait for Stabi or Mibi because these tests are all completed and available immediately.

  • How is CPNP formulation registration carried out?

    Since the recipes are our property, we take care of the CPNP registration for you. CPNP registration is included in our prices for orders of 100 kg bulk or more. This is of course subject to the customer providing us with all the documentation relating to the packaging and the label. This is of course subject to the customer providing us with all the documentation relating to the packaging material and the label.

  • Do the recipes have a safety report?

    Yes, all our formulations have their own safety report, which is rewritten for the customer with their own product name and company name when the order is placed, so you can start selling immediately. The safety report is included in our prices for orders of 100 kg bulk or more. This is of course subject to the condition that all documentation relating to the packaging material and the label is made available to us in full.

  • Can we order a dermate test for the recipes we ordered?

    Yes, you can order a Dermatest for every recipe you order from us, provided you cover the costs. Since the Dermatest is very extensive, we ask you to inquire about the duration and costs if you are interested and place an order.

  • How long do the recipes last?

    Although our recipes consist of 98% natural raw materials, they have a shelf life of at least 30 months after the date of manufacture due to special manufacturing processes and natural preservatives in accordance with the KVO regulation.

  • How long are your prices usually valid?

    Usually up to 12 months. Since we work a lot with natural extracts and essences, the prices for natural raw materials on the world markets are often less stable than for conventional chemical raw materials. In such situations, our customers are informed of the upcoming price changes well in advance of their order.

  • Can we obtain test samples of the formulations we are interested in?

    Yes, you should definitely order samples of the products you are interested in so that you can see the quality of the products for yourself.

  • Do I have to pay for the samples I want to test and why?

    Since the recipes are not stock items and each sample has to be produced individually for you in the laboratory in between 30 and 60 minutes, we unfortunately have to charge a symbolic protection fee for each sample to cover our costs, this is currently 50 euros per product VAT including shipping within Germany, for shipping abroad the postage costs are added.

  • What are the payment terms?

    For new customers and first orders, we work with a 50% deposit upon receipt of the order and the remaining payment before delivery. For regular and existing customers, the remaining payment on invoice is possible after approval by the credit agencies.

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